Help Desk
Getting Started with Elixir Alerts

# ? Getting Started with Elixir Alerts ## Overview Elixir Alerts is a medication reminder app designed for parents to track and manage their child’s medication schedule. This guide will help...

How to Set Up Medication Reminders

Navigate to My Children and select a child's profile. Tap Add Medication. ...

Managing Notifications

# Managing Notifications ## Why Am I Not Receiving Alerts? If notifications are not working: - Ensure **notifications are enabled** in your device settings: `Settings > Notifications > El...

Managing Multiple Children

# ? Managing Multiple Children Elixir Alerts allows parents to track multiple children's medication schedules. 1. Go to **Dashboard > My Children**. 2. Add or edit profiles as needed. 3. Eac...

Syncing and Backups

# ? Syncing and Backups Elixir Alerts automatically syncs your data securely. If you log in on a new device, all medication schedules will be available. ...

Is My Data Secure?

# ? Is My Data Secure? Yes! Elixir Alerts is **end-to-end encrypted**, ensuring your child’s health information remains private. We do **not** share health data with third parties. ...

Getting Support

# Getting Support - **Helpdesk:** Available Monday–Friday, 9:00 AM to 3:00 PM EST. - **Email Support:** [support@airforcerp.com](mailto:support@airforcerp.com) - **FAQ Section:** Visit our i...